i want to cancel a reservation

hi. i have an apartment for rent. someone made a reservation today for tomorow. the apartment is not available. haw can i cancel? 

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jaybeegee 4 years ago

best you reach out to the guest using the contact number/email available on the portal and call customer support! 


do make sure you are absolutely certain you cannot accomodate the guest as you will be penalised!



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Mike 4 years ago

Booking.com penalises us when we cancel - but have total disregard when we have no shows!