I would like to discuss about the commission which we have to pay to booking.com

Booking ID = ***, Ms. *** *** had booked a room in our hotel, Unfortunately she did not come to stay but the invoice has come to us that we have to pay the commission, in this case what should be done some of the guest book but does not come what should be done 

BrookAve 3 years ago


Always mark it as No Show


Report it to Partner support or use the dispute features on the Finance > Reservation statements page.


Reminder you cannot post actions requests or any action request on here.



Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox