I would like to discuss about the commission which we have to pay to booking.com

Booking ID = ***, Ms. *** *** had booked a room in our hotel, Unfortunately she did not come to stay but the invoice has come to us that we have to pay the commission, in this case what should be done some of the guest book but does not come what should be done

BrookAve 2 years ago

Always mark it as No Show

Report it to Partner support or use the dispute features on the Finance > Reservation statements page.

Reminder you cannot post actions requests or any action request on here.

Message or Call BdC PartnerSupport ***

In the extranet, go to the ‘Inbox’ tab.
Select ‘Booking.com messages’.
Right Pane - Click on ‘See Contact Options’.
Choose Account
Now choose Other
Then at bottom , See all contact options, and click Message or Call
As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

*** public main lines via Where you can reach us

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I would like to discuss about the commission which we have to pay to booking.com

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