i would like to report an over charge for the commision

hi i would like to make a report for the commission and our property is only cash basis but then we still get chrgeges for the commission for no show up guest. please help us 

thank you!

BrookAve 3 years ago


If you failed to mark the booking as no show within the usual time limit, then message finance team the details.


Extranet > finance > overview, see contact details 


Kind Regards