I'm trying to figure out my payouts from guest

I didn't receive any payments from my guest yet and it's been a bout a week or two since they stayed. How can I check the payouts online ?

BrookAve 1 year ago


Hi Derrick,


  1. Did you do any payment setup or config, or sign up for BdC Payment methods?
  2. Did you sign up for a payment service provider ? sumup, izettle, Square, etc
  3. All Reservations details pages' have a payment status


Your first steps with Booking.com

Working together with Booking.com






Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox