In February I’ve received 3 reservations, but was only received the payment from the last reservation. Now I have a message from booking charging me the
So this is a peculiar one. Today I had a message from a guest whom has technically not checked in or stayed yet. A polish guy who made the booking. He requested
Hi everyone, My property is in South Africa and, due to increased security measures, I can not charge the credit card without the guest approving it on their
You can contact the finance team via the Extranet / Finance tab.
If not possible, they may be able to forward you.
They will ask you questions like what your bank account is, and if it is all registered.
Also they must know your property name and number of your listing.
Hope this helps
Greetings
Aaltje B.