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Insuficient fund for VCC

Dear Team,

Greetings from Mara River Safari Lodge

We would like to inform you that our team can not SOF the VCC as detailed below :

Guest Name: Zheng Liu

Reference No: 3894191874

When our staff sof the VCC it is stated Insuficient fund, but when we check on extranet the sof is successfully done.

Kindly refer this image as your reference :

 

 

 

Please kindly assist us to fix this issue.

 

Thank you

Regards,

Reservation