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Invalid credit cards

When will Booking.com take responsible for invalid cards? We are a small business that cannot validate cards or preauthorize cards. Other booking platforms now validate credit cards for the property. We find all our no shows come through Booking.com.  


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BrookAve 2 years ago

 

Set in policies PREPAY  = ON.

 

THat should in theory force them to prepay at checkout on website.

 

THen BdC issue their own VCC, to charge on day 2.

 

That should prevent it happening again.

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Strong Timbers 2 years ago

VCC is another expense to a small business. Other booking platforms simply verify the credit cards to protect their repatriation as a secure business, or do direct deposit. Remember we don’t get paid, neither does Booking.com.