invalid invoice

Respected sir

The booking which the guest reserved on the date (9 November 2020). The booking was confirmed but the guest did not showed up to the villa on the date of booking and didn't even informed and cancelled the booking because of this  I beared a loss as the date was blocked for them and also not cancelled.

So, how am I supposed to pay you when the guest didn't showed up? Please solve this problem as soon as possible.

Guest Name: *** Booking Date: 09/11/2020 Guest email id: ***

Kindly look into it 

Thankfully waiting for your positive reply

BrookAve 2 years ago




Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.




Due to the nature of the question  on Finance & Payout, we [partners] cannot assist.

Never post email address, or other contact info. Its in the communities guidelines.

Community Guidelines


You must phone BdC Partner Support, as per the visual guide below or the short version here:



In the extranet, go to the ‘Inbox’ tab.

Select ‘Booking.com messages’.

Click on ‘See Contact Options’


Select  Disputing Invoices,

Click  See All contact options,

Click  Message


Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.






Kind Regards,

Be Safe, Be Well


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