y
1
Youssef Ouassou
seeking advice

Invoice

Hello Booking.com team.

***

Please not that we didn't charge the guest with the following reservation number. We so that it's paid online also we don't have the option to charge the credit card.

So please help us and charge the guest and make accounts to send us the money to our bank account.

 

Looking forward to hearing from you asap.

Best regards.

Lahcen.

b
11
BrookAve 2 years ago

 

 

 

 

Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.

Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.

 

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us

     

     

    how to contact partner support via private assigned number in inbox

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