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Invoice - double commission and taxes

Good day,

 

Anyone that has experienced the following?

 

With the last payout I received from booking.com they deducted commission, VAT and payment charge to the value of ZAR 471,85. The payout I received in my bank account was thus less the ZAR 471,85

The booking.com finance dept issued me with an invoice to pay ZAR 471,84.

The is overdue now and I have received a warning/notice that I will be suspended 25Jan24 for not paying this overdue invoice.

 

Why must I pay twice commission, VAT, and the payment charge?

Is this a fair?

 

All communications with booking.com seems to be a dead end and the issue is not getting resolved.

Please advise.