Invoice issue

Think booking.com has a bug within invoice delivery software. Second time in a row I got invoice for guest cancelation. Guest canceled at least 2 weeks before arrival (free cancelation od set 1 day before), and b.com sent me invoice anyway.

BrookAve 2 years ago

Hi Green Zelina

You must notify them via the BdC messaging system

Extranet - Location of Partner Only Phone number and Message methods

Kind Regards

Green Zelina 2 years ago

Thanks. BdC regular messaging chanell within extranet?

BrookAve 2 years ago

I have no idea what you are trying to say .

Please use https://translate.google.com/

Green Zelina 2 years ago

Cellphone uses autocorrect, sorry ?

I notified them several times and realized they dont read my message carefully because they send a generic answer.

The payment statement between 4 Dec. - 28 Dec. does not summarize the booking balance for all 4 numbers. 2148361417,3950398309, 2852789183, 2762431417 and 29

I made payment by on line paymnet

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I have not payment since December

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Invoice issue

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