minimum days guest can book

Good Morning,  I have tried several times to amend the minimum days guest can book.  This morning we have received notification that we have a guest that booked in for 2day.  And how is this guest going to pay.  We have not received any payments yet.  


Please call me urgently

BrookAve 2 years ago


HI Joe,


By default you must manage the calendar and rates and promos.

 So if the calendar shows availability, they can book.


Best to contact partner support to review your setup to plug the hole fix the rates and availability as you actually want it.


By default, payment method is direct with you, unless you sign up for a payment method to prepay.





If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox