Missing payout

I have an invoice every week but I didn't receive one week's payout. What can I do?

Patricie Al Maktoum 1 year ago

 i have same problem 


my guest left on December 5 - since then I write two messages every week and also emails to the help center!
Only the machine always answers me that they will call within 24 hours...but still nothing!!!
I was issued an invoice from Booking in January. com - accommodation commission! I didn't contact her because I still don't have my money and no one is answering me!
Now they are threatening to block me if I don't pay the commission.
Terrible situation - no help, no answers.
They kept my money.
I don't know how to solve it!