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Dear Sir/Madam,

I have been in touch with the above guest who will be staying with me from 24th July. My system (Eviivo) shows no monies have been paid yet the guest has shown me copy of his 50% deposit when he made the booking and the rest which he did on 8th July. Please advise why I am not seeing that he has fully prepaid?

Regards

Dirk

Sharonpowney 2 years ago

You have posted this on the partner forum so we cannot help with a specific booking issue. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.

https://partner.booking.com/en-us/help/where-you-can-reach-us

BrookAve 2 years ago

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