for some reason this year it is a desaster. somebody at the finance department is not able to add figures correctly and i am worried how it will be in the futur. the missing amount for may is
still 126...... €. does not look good. i do have already reservations over a 1000€ and sincerely
jope that all follow month the payout will be correct. if the lithuanian department is responsible, it should be looked into. al the other years befor the payment as been delivered on time like a clock work. hopefully this incident will be the only one. hope to hear from you soon. cheers Ruth van Calcar, imperioZorra
part of the monthly payment is missing
need answers to a missing payout for may!
Did they ever contact you? Did you get paid?
This sounds a lot like yet another partner does not know who to use the Extranet nor how to read the Finance > Docs & Invoices /Reservation features..
Also none of it is done by a human...
You next step is to log a case by message , then follow up be phone. If you have done that already , just reply to the message until some one comes back to you.
Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.
Message or Call BdC PartnerSupport
*** public main lines via Where you can reach us