need to active virtual card

Hi

Welcome to Partner Community, friendly reminder you are only addressing partners and communities team and not a direct line to BdCSupport or Finance Teams, who eill never see this.

Also do not post phone numbers, booking numbers or guest details.

As of yesterday, we have decided to change the activation date for our VCC to one day after check-in, so we kindly suggest to give it a try on the second day of stay of your guest.

Moreover, please be aware that the amount is stored in the VCC for 18 months, so it is a secure payment.

Last but not least, we kindly recommend you to NOT send any request to our Financial Department as above mentioned, as they aren't the ones in charge of issuing the Virtual Credit Card on behalf of the guest.

I have a VCC that checked out today and it is still declining.