Need to add a cleaning fee
I cannot add a cleaning fee and the customer service line is always too busy unless you have a conf number. I had a cleaning fee but it disappeared recently and now I have had three new bookings without the fee.
Hi Emerald Villa
I strongly recommend you simply factor it into the rate plan.
Or retry Property menu> Facilities and reset it, click Save.
If you still want to talk to a BdC Support Advisor simply go to Inbox, Booking Messages, click on Contact Us.
Note:: adding your property link to your partner profile helps other partners help and advise you.