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1
No creditcard available
Why cant I see the credit card information after the guest has left the Danhostel?
It is not possible for me to get the money now. I have to call the guest and ask them to transfer the money by bank. This is very frustrating.
Johnny
You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us