Hiya, So I have had a double booking and the guest who booked through Booking.com has requested to cancel. Booking.com have asked me if I wish to waive the fees
Hello, So, I have 2 situations: 1. I have received a first invoice for June with the commission from Booking but as far as I can calculate, I should only
Did you marked it as No show?
Is the guest's card or a virtual card?
If it guest's, you may charge it (if it lets you). If it is a virtual card from Booking.com, go ahead and charge it.
Eitherway, contact partner support
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