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No show Nr.***

Dear helpdesk,

 

We had a no show for nr  ***-> *** ***

We took the money from the creditcard for one night : 80,00 euro.

We didn't had the oppertunity to fill that in your intranet . We would like to pay the fee for 80,00 euro..not for the fee of 320,00 euro.

 

Can you please change that for us.

 

Kind regards,

 

Latet Christian

owner Hotel Belle-Vie

Stationsstraat 12

3800 Sint-Truiden

Belgium.

 

id : 240955


Profile picture for user m.adamopoulou.hotmail.com m
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M Adamopoulou 3 years ago

Dear Partner, welcome to the Partner Community.

Please send your message request through your Extranet inbox since this is only a Partner Community.

Meanwhile, In your Reservation tab find the relative reservation and click the button “no show “....

Wish you luck.