No show option not visible, pre-payment option not visible

Guest booked today, did not turned up. I dont see option of no show. Please cancel the commision fees against this booking. 


Also, I would like to know how to add payment option for pre-booking. I dont see that

BrookAve 1 year ago


  1. not for here . use the message system in extranet . Extranet
  2. simply update the message template - New Reservation - with 3rd party prepay options and a time limit
  3. once time limit expires and no prepayment, click request cancel, then option1, then phone partner support to expedite so you can free up the room inventory.



 no one here but us leprechauns , contact partner support.


  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method #4 Public Phone List 


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