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no show payment by booking.com

Hello, i had a guest who didnt show up. the guest paid in full non refundable to booking ,com. i have a weekly payment by booking.com and still waiting for a pay out. booking ,com gets around 500 euro commision of the booking and still didnt transfer the money,

THEY SHOULD TAKE BETTER CARE OF THERE PARTNERS BECAUSE WITHOUT US THEY EARN NOTHING.

i keep getting PAYOUT NOT SEND YET OR 10 DAYS AFTER CHECK OUT. WHILE THERE IS NO CHECKOUT BY NO SHOW.

LIVE CONTACT SEEMS IMPOSSIBLE BUT FOUND OUT WHEN YOU CANCEL FUTHER RESERVATIONS( 1 IS ENOUGH) THEY START CALLING. AT LEAST I CAN SPEAK TO SOMEONE ABOUT MY PROBLEM. bECAUSE ITS MY APARTMENT AND MY MONEY AND WANT IT ASAP