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Non payment by booking.com

In July we were underpaid by 8k (its there in black and white too )

After months of lies and ridiculous excuses,one ring it was there product team who had put a bug in there system and this needed to be fixed ,we still haven't been paid .No contact at all from finance after 100s of promises 

Any advice on how not to robbed would be fantastic 


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Thierry Agagliate 1 year ago

It seems I have similar problem... I've been waiting for two weeks some kind of explaination regarding the non payement of most of our booking of October... first explaination was that my bank rejected the transfer, which my bank denied, then after 3 of my mails I got the response that they have a technnical problem and that they will pay me when then solve it.... no idea when...  Is that something frequent with Booking.com  payement portal?

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maria Fox 1 year ago

To be Frank I'm starting think ,they just say whatever they need to to get you of the phone ,I have also opened around 20 resolution cases and never had a response .

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Karen Dodd 1 year ago

Me too, they owe me nearly £4000 now and I am going crazy with frustration because they are not paying me and say it is a problem with my bank who I spoke to and said they had not received any money from booking.com.  This system is so disgusting that I feel it necessary to remove my apartments from their system.

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maria Fox 1 year ago

It's truly mental ,mine is literally there in black and white, so plain to see.In this climate too they should be ashamed of there self's 

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Naomi Cretney 1 year ago

Hi,

Did you get any progress with this?

I have the same problem and have contacted multiple times and spoke to two different people who have said they would get the finance team to assist without any success and they have sent the same templated message which i am already aware of.

I have 2 months of bookings (£) sat with booking.com.

………………….………

I have a HSBC and RBOS card which have a sort code which is not in the drop down list for receiving payouts from booking.com how do I get them added?

55-91-00

40-19-38

please help.

TIA