Online paying

Dear, if the customer pays online, it will be credited directly to my account or how does it work?

BrookAve 2 years ago


Hi berat


Please first declare which payment method you have setup so we dont have to guess, thanks


By default if you dont do anything, Guest pays you directly , on arrival. You can of course ask for prepayment in the auto message templates - New reservation . and note it in the Fine Print section, so they cant say they didnt see it.



Finish your partner profile with the missing listing link too, please

How & Why Add your Listing to your Partner Community Profile

Reminder Partner Support will never see this.

Posting account or action requests here will result in nothing.

For when its urgent never post here go straight to phone method ,as per below.



 Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox



Kind Regards