online payment

i ll like to active online payment and i want booking to collect the money on my behalf 

BrookAve 2 years ago


Option 1 - BdC Online Payments,
takes payment from guest at checkout when booking. holds the funds, issues a VCC, VCC info hidden until one day after arrival date. You need to sign up with a partner payment service to process VCC for accomodation merchant ID.


Option 2 - BdC Payments by Booking.com

Reduces the admin work for you significantly, by paying out weekly/ monthly , It used to deduct the commission and transfer % fees , but since April 2020 for me they stopped then I had to pay the invoice due .


Note: paying invoices if in different country/currency, some banks will charge too much so there are many online bank services from 3rd party like REVOLUT  to top up on in local currency and then exchange to the billing currency and pay the invoice by transfer , include the partner ID and invoice numbers into the remittance field.


Reminder Partner Support will never see this.

Posting account or action requests here will result in nothing.





 Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us

how to contact partner support via private assigned number in inbox



Kind Regards

BrookAve 2 years ago

option 3 enable policy  set prepay active, and add direct pay methods to your auto message template for new bookings with a time limit.


Once the prepay time limit expires you have control to cancel the booking very quickly.



ajloun hotel 2 years ago

thank you for your help , i tried many times still not working