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Hi Sunshinehomestaymalvan ,

Hope you are well.

I suggest you phone a friend at Booking.com to sort our your problem asap. For every booking you receive, you Will get charged if you can't accommodate them.

You can either send them a message (inbox -> Booking.com messages) or give them a call on the number you will find on the Booking.com messages page.

Keep well!

Sunshinehomestaymalvan welcome to the forum as Leandri said you have to contact booking.com this is only a forum.

Leandri again and again many newbies get confused with this forum. They think we are booking.com. I have already mentioned it because I was also confused when I started working with booking.Is there something we can do about it to help our fellow partners?

Hey M Adamopoulou ,

Funny that you mention it. The Partner Forum team is rolling out many FAQ's pages all over the forum, and I don't know if you've seen the new banners that are popping up everywhere?

All with the goal to make sure everyone understands that we don't work for Booking.com :-D Otherwise I might have to start sending an invoice to every person asking a question.

Keep well!

Leandri

Royalties! I like it.

Leandri I’ve seen it but as you can see many newbies ask questions in the forum as if we are booking.com. Thanks again for your support.