overdue invoice

Dear partner,

This is my 100 mail to you.

I have problem with the overdue invoice.
The guests slept 1 night instead of 6 and I go guests no show, then receive mail from u that they confirmed 1 night and pay 30 euros for it. Yeas that is right and I want to pay commission on 30 euros night not on whole amount coz they left after the first night.

Why, but WHY no one replays and give me support?

Already sent a lot of messages, so I am tired of doing this any more, so please support me this time and send me proper invoice, commission for 1 night (30 euros=1 night).



BrookAve 1 year ago

contact partner support via 3 methods below



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox