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I need someone to call me and discuss the virtual card payment. I have asked for a long time for this. I can not accept this because I can not process it on my side and i never get the money. Please call me at *** thanks Leanne
You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us
Hi Leanne Calvert
By default all bookings pay on arrival if you do not setup a payment method.
Ask for Payments by Booking to be enabled or try it yourself under finance menu in extranet.
If you end up ringing BdC support to get it , insist on it as you need it otherwise will go elsewhere.
https://partner.booking.com/en-us/help/policies-payments/how-do-i-join-…