There was no guest in April and I have received an invoice.

please look into it.

Mauritius and most of the world is in Lockdown 

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Sharonpowney 4 years ago

You have posted this on the partner forum so we are unable to help in this situation.  You can email the booking.com help team using the Inbox icon on Extranet.  You should also find your local phone number here.

4 years ago

Hello Les Trois Fleurs! Thanks for asking your question, and welcome to the Partner Community. For safety reasons, please, do not share any personal details information in the Community, our moderators will remove it anyways. 

First of all, please, make sure your invoice information is accurate. Here is an article about how you can do it: https://partner.booking.com/en-gb/help/commission-invoices-tax/how-can-i-make-sure-my-commission-invoice-accurate

Second, if there is still a concern, please, contact support.