Since this is partner community, you should contact directly to booking.com customer service through Extranet (Inbox > Booking.com Messages > Compose a new message). Hope this will be working. Have a nice weekend!
Hiya, So I have had a double booking and the guest who booked through Booking.com has requested to cancel. Booking.com have asked me if I wish to waive the fees
Hello, So, I have 2 situations: 1. I have received a first invoice for June with the commission from Booking but as far as I can calculate, I should only
Hi Jyotishman,
Since this is partner community, you should contact directly to booking.com customer service through Extranet (Inbox > Booking.com Messages > Compose a new message). Hope this will be working. Have a nice weekend!
Thank you .
Hi Jyotishman
Officially the system will detect it and refund the difference automatically.
This happened to me once before in 2020.
Message or Call BdC PartnerSupport
Kind Regards,
Be Safe, Be Well
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Dear
BrookAve ,
Thank you for the information. I hope it will work.
If Barry says it will work....it will work...
His experience and help is huge...
Cheers!!!