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Paying invoice

My property is in Mexico, with Mexican bank accounts. I am in USA.

The bank information they give on instructions is only with "swift" I need a "CLABE number" for transfer between mexican account. I cannot find a way to get this number or to reach anyone to help resolve this issue in any other way. Every email only threatens me with legal action, or repeats a set of generic responses, but gives no help on how to resolve the issue.

I also cannot get a phone number for help I can call from USA.