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hellow, I have an Appartment for rent in this page, someone said the they will rent it, but he never did, he never show up and you want to charge me 9us.
hellow, I have an Appartment for rent in this page, someone said the they will rent it, but he never did, he never show up and you want to charge me 9us.
Dear Monica since this is only a Partner Community you have to resend your message request through your Extranet inbox tab directly to booking.com.
Have in mind that when you have no-shows you have to mark them in your Reservations tab....so you don't get charged...
Wish you well.
Monica,
Have a look at this link...it might help you.
https://partner.booking.com/en-gb/help/reservations/how-do-i-report-no-…