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Payment

I would like customer to pay deposit by transfer money direct to my bank account.

And balance can pay cash on check in. So, how I can set it up ?


Profile picture for user sharonpowney.hotmail.co.uk s
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Sharonpowney 2 years ago

Pay cash is just standard payment option.  You need to manually contact the guest prior to check in and collect the deposit that way, booking.com does not get involved in the deposit process.

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Aoijai Jaisaksern 2 years ago

Thank you Sharonpowney,

But on my property list, the payment show  it will charge by booking.com on behalf of owner which is I need to change I trying to change this policy but can not. :(

Before I can correct other wrong details by log in but now it seem some details can not do by ourselves.

 

 

Profile picture for user sharonpowney.hotmail.co.uk s
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Sharonpowney 2 years ago

If you want to change your payment process contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us

However, I would strongly advise NOT to do cash collection yourself at property as you get lots of people just not showing up and you have no way to collect payment.

Whatever your payment option you will have to collect deposit yourself.