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Payment
The customer canceled the reservation ***, non-refundable. will I have any money left for this booking. How much will it be?
The customer canceled the reservation ***, non-refundable. will I have any money left for this booking. How much will it be?
That will depend on your cancellation policies, when room was booked due to covid rules, etc.
You have posted this on the partner forum so we cannot give you an answer on this. Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us