Payment

If guest cancel booking, how Can I take fee from guest while I don’t require prepayment

BrookAve 1 year ago

Hi welcome

You just answered your own question, you cant.
You must take a prepayment else there is nothing to claim from.
some have report it to partner support and try to contact guest for payment, but i have never heard of any success

nope , no one here but us leprechauns , contact partner support.

do we need to send mail with references for the confirmation of payment maid?

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