Profile picture for user fossilcoast.hawera.outlook.com f
2

Payment frequency

Our B & B in NZ is small, only 2 x Queen Bed Ensuite Bedrooms and 1 x 2 x Bedroom Family Suite with bathroom...sleeps x 4.

 Waiting until the following month for payment is causing cash flow issues. Especially if guests check out at the begging of the following month?.. Bk.com would be sitting on that payment for 5 weeks! Paying for the privilege of Payment being collected by BKing.com as well as commissions is proving to be very costly.   

Is any one else experiencing the same issues and please be kind in your responses. I am grateful for their expertise and exposure on the internet.... but can’t help feeling taken advantage of when I read other accommodation providers in other Countries are paid out weekly or 2 x during the month.  I have already approached Booking.com with regards to  this, and was told that the month following payment option is the only one available to me.... I really don’t understand why?

Any tips.

In gratitude ? Gillian 

Fossil Coast B & B

 

 

 


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

hmm thats odd, you are the first to post this limit.

I would contact Partner Support

 

 

Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.

 


 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox