Payment if non refundable cancellation

When will I receive payment for a non refundable cancellation? 
I declined to waive cancellation fees and I informed booking.com that they didn’t turn up 

BrookAve 1 year ago


Hi welcome


  • So as you did not clarify it, I have to assume you are not using a prepayment service.
  • so the hardlession to learn is regardless of being non refundable, if nothing prepaid, then you get nothing at all, its literally that simple.
  • see my prepayment 3rd party article below


 no one here but us leprechauns , contact partner support. 


Click on my name for more guides


VAT number enter as CC1234567L  Where CC is country code



Patricia Nabli 1 year ago

Hi 👋 thanks for your reply . However somewhere along the line I received something saying how much commission was being deducted from the cancellation fee. It said you will receive and the amount. 
I beleive the client paid Booking.com by credit card. That was my preferred choice of payment. I haven’t had anything since ?