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Payment Issues

Booking.com still owes me for October’s money. And now since twee weeks ago they say my banking details need s to be updater but I can’t update it as it is the correct details so now not only don’t they pay me for some of October’s money but also I am not receiving any money for November.

I have changed my settings that guests pay cash now! I am so tired of booking.com! I have queried this since 31 October and still no one has come back to me and I msg them daily and call them daily! I have lost all my confidence in Booking.com! And would not recommend it to anyone! In fact I tell all my guest that we as partners are battling to get our money from booking.com


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Sarah Swanepoel 1 year ago

Hi I experience the same issues. from September to November had sis days guests but booking.com do not respond on my queries.

If only I can find a telephone number for them I could phone them.  This is so frustrating.

I would  not use them for my bookings in future. I also tell my guests not to book with them.

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La Benroy 1 year ago

I have a number for you. But they can’t do anything all that they are saying is sorry you have to wait! I am so sick and tired of waiting for them. They have received my money and now they refuse to pay us its absurd! 

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La Benroy 1 year ago

Herewith the number (0860) 209-219