payment statuse

I registered my property on booking.com for the first time. My guest stayed in my home but I did not receive my money from booking.com. Please advise me on how can I contact and chase this problem ASAP because my next guest will come Friday but if I can not receive my money for the first customer would be canceling the rest of them. 

BrookAve 1 year ago



unless otherwise stated when you signed up, the initial payment method is :


The guest pays you NOT BdC. Meaning there was no prepayment

Payments: FAQs


NOTE: you can leverage the New Reservation template with your own prepay process with a 3rd party prepay service.


that is YOUR perogative.






 no one here but us leprechauns , contact partner support.



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