Payments

Hi Greetings.

I had an issue of receiving my payments which guest was paid online. I have received the invoice and I believe you have deposited it to my bank account but due to restrictions from the country I was unable to receive it and payment was sent back. in the case what's the solution and how I could get my payments. what is the alternative method in which i can get the payment? previously also i have wrote about the issue but nothing has happened yet. 

please let me know how I can further proceed and how i can get those pending payments. 

regards,

Aboo

Hawainn