k
1

Payments

Still haven't been paid after a 16 night booking who left my house 22nd October.

I've had two bookings since.


Profile picture for user toniya.baycheva t
B.
Toniya - Commu… 2 years ago

Dear Karen,

Welcome to the Partner Community and thank you for reaching out to us.

The date of the payout depends on your current payment method. Please read this FAQ article where you can find all relevant information about payments facilitated by Booking.com.

Kind regards,

Toniya

k
1
karen Bracegirdle 2 years ago

I've checked my account and I should be paid weekly...I havent had any money at all..invoices were sent to me over a week ago but still no money.

Profile picture for user toniya.baycheva t
B.
Toniya - Commu… 2 years ago

Dear Karen,

Please send us a message via the "Inbox" tab -> "Booking.com Messages" -> "Compose a new message" in your extranet account. In this way we can have a look at your issue specifically and get back to you with a solution.

Best regards,

Toniya