Payments by booking


I am new in booking and trying to set up my account. I have just updated my IBAN for the payments, but I can't see the option to let booking take care of all the payments. I am an individual an cannot charge cards and don't like getting paid in cash.

From the support they told me that the algorithm will decide when and if I will be eligible for this option. Is there anything that I can do to help it? It used to be available before, but now it's gone!

Thank you in advance!

BrookAve 1 year ago



hi welcome 


so to cut to the chase ,and eliminate all these assumptions you are making :

  • Adding your IBAN does not mean you have access to prepayments for your guests.
  • in fact that by default does zero.
  • by default your account is  guest pays you after that it is up to you to define the process after you decide which methods
  • you should sign up with a service provider  e.g. paypal.me / BACS/SEPA, Square/ SumUp etc
  • add the process into the NEW Reservation template and a time limit before you click request cancel and then click option1.
  • this will save alot of tears later on.





 no one here but us leprechauns , contact partner support.


  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method #4 Public Phone List 


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