Payout invoice

Hi can anyone help and tell me I got my invoice and I have been deducted -66£ and states bt on my invoice anyone know what this is ? 

Sharon Powney 3 years ago

There seemed to be some fraudulent emails going around recently that looked like they are from booking.com but weren't.  So do not pay until you have spoken to booking.com directly using details above.

BrookAve 3 years ago


Hi Andrew,


Are you looking at it in the Extranet Invoice Docs section ?


Only view that one and read the bottom section which states:

  • You dont need to pay the invoice unless the next payout  due amount cannot cover the invoice amount.
  • So there is no action at all unless that condition is not met.

Kind Regards