k
1
please cancel this booling no.***
Hello.
The first of all, I am so sorry about this.
Could you please cancel this book?
Booking no.***
Because this book happned today and check-in day is also today.
I cannot cancel by myself. I let my guest know about this.
But He is afraid of canceling becuas of payments.
Please make him not to pay anything about this, When it needs some penalty, I will pay for it.
Thanks a lot and I am sorry about this,
Kim
***
This is partner help, you must call Booking.com support.