1
Pricing Typo and Guest has booked at wrong rate
There was a typo for the pricing entered and a guest has booked at a SUPER low rate. The rate should be $77.00 USD per night but due to a missing 0, the rate come up as $7.70 per night. They booked for 7 nights! What can I do?? The reservation is 1 year away. Can I cancel the reservation without penalty?
no one here but us leprechauns , contact partner support.
Remember this Partner Hub is not a direct line to any support team.
So never post action requests here, nothing will come of it.
Always message or phone Partner Support directly instead.
Click on my name for more guides
Method #4 Public Phone List
I was just looking for advice or if anyone else has had this problem. Was not looking for support. I must have misunderstood to purpose of the “community”. I stand corrected.