Problem charging VCC

Hi everybody,

Does anyone could tell me how to charge a VCC payment. My bank in Indonesia refuses to autorise us this service as we are not a 5 stars hotel. 

Is there any online platform we can pass by in order to get this payment, even if have to pay some fees ? 


Thanks for your support and answers. 

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Sharonpowney 3 years ago

Have you considered switching to 'Payments by booking.com'.  Additional charge but they do all the payment processing for you.

Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) to see if you are able to use the process.