question from one of our guests reference *** name ***

Dear booking. com partners,

We have a guest who is staying with us in July and they are asking questions about the payment, i assume you are asking for payment now, They are asking to hold off on payment until closer to the time to see if the flights are operating as normal.

Obviously we do not want to lose these as we have already had cancellations so we very much this idea and would booking.com to hold off on payment until the end of June perhaps or when we know more news about this corona virus thing.

Please get back to us at your earliest convenience so we can re-assure the guests 

Best regards

Julie and Ricardo

Villa Vittoria… 3 years ago

Hi I asked one of b.com reps with a similar question like yours,and the reply was to do such changes, you have to discuss this issue directly with the guest.