Rates for hosts


Nowadays I am paying a 16% of rate as a host. I would like to reduce this amount because I really think it´s too much 

according to what other similar websites are charching, for instance Airbnb is only 3%., which is a big difference.

I don´t know if there´s a solution for that. Thanks in advance.

BrookAve 2 years ago



check your GDT contract terms for what % it starts at.



 contact partner support, see below 3 methods


Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.


Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox