Receive a payment from booking.com


I've just received my first booking and I've read that you receive your payment 10 days after the customer check out, so if the customer  leaves on October the 9th, when will the money arrives?

Another question is where can I check if the customer has paid online?

Thanks a lot.




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M Adamopoulou 3 years ago

Hi Olga and welcome to the Partner Community...

After 10 days probably your payment must reach your bank...

In your Extranet Reservation tab you can find information about guest payments...

If you want more info you can always call your local BDC office.

Wish you a great start.


BrookAve 3 years ago


The new extranet finance section , actually has a date shown for when next payout date is.

I think  its under Docs & Invoices.