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Recent changes to VCC charge dates.

I have a VCC that just declines when I try to charge it.  I don’t think the date has been changed to reflect the recent policy change.  The charge date is still showing as 21st April 2020.  Can anyone help?? 


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 2 years ago

 

Hi Claire 

 

If the VCC is for a future booking and it shows as 21st April then I am puzzled as to why you are trying to charge it now?

 

When is the booking dated for check-in?

 

Otherwise use Extranet, Inbox , Boking Messages, contact options to message the support team.

 


Kind Regards, Be Safe, Be Well

 

PS: reminder this is partner community, not a direct line to support teams.