Recent changes to VCC charge dates.

I have a VCC that just declines when I try to charge it. 
I don’t think the date has been changed to reflect the recent policy change. 
The charge date is still showing as 21st April 2020. 
Can anyone help?? 

BrookAve 3 years ago


Hi Claire 


If the VCC is for a future booking and it shows as 21st April then I am puzzled as to why you are trying to charge it now?


When is the booking dated for check-in?


Otherwise use Extranet, Inbox , Boking Messages, contact options to message the support team.


Kind Regards, Be Safe, Be Well


PS: reminder this is partner community, not a direct line to support teams.